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1Jul/100

It?s One Thing for People to Buy Your Product or Service, but It?s Another for Them to Tattoo Your

It?s One Thing for People to Buy Your Product or Service, but It?s Another for Them to Tattoo Your

William Harley and Arthur Davidson, both in their early twenties, built their first motorcycle in 1903. During their first year, the company's entire output was only 1 motorbike; however, by 1910, the company had sold 3,200. Movies such as Easy Rider made Harleys a cultural icon and soon the company attracted people who loved its bad-boy mystique, powerfulness, rumbling voice, distinctive roar, and toughness. It sounded like nothing else on the road, and even Elvis Presley and Steve McQueen longed to ride one.The Harley-Davidson Motor Company has had its ups and downs, and at times, the downs seemed as if they would end in bankruptcy. In the sixties, Honda, Kawasaki, and Yamaha invaded the American market, and when sales at Harley-Davidson dropped drastically due to decreasing quality and increasing competition, the company began to look for buyers and was finally sold. However, the new owners of Harley Davidson knew little about how to restore profitability. The quality became so bad that dealers had to place cardboard under bikes in the showroom to absorb the oil leaking.Daniel Gross, in Forbes Greatest Business Stories of all Times, recounts how in 1981, with the aid of Citibank, a team of former Harley-Davidson executives began negotiations to reacquire the company and rescue it from bankruptcy. Among these executives was William Davidson, the grandson of the founder Arthur Davidson. In a classic leveraged buyout, they pooled $1 million in equity and borrowed $80 million from a consortium of banks lead by Citibank.Harley's rescue team of loyal executives knew that the Japanese motorbike manufacturers were far ahead in regard to quality management, and they made a bold decision to tour a nearby Honda plant. Paradoxically, the Japanese had learned Total Quality Management from the Americans, Edwards Deming and Joseph Juran. The new business concept outlined by these two pioneers was a new management approach that, interestingly enough, had been rejected by American manufacturers. As a result, they offered this approach to Japanese manufactures that were eager to learn and implement it. Therefore, soon after their tour of the Honda plant, the Harley Davidson Motor Company decided to put into practice this originally rejected approach.After implementing just-in-time inventory (JIT) and employee involvement, costs at Harley had dropped significantly; this meant that the company only needed to sell 35,000 bikes instead of 53,000 in order to break even. Their lobbying at Washington also helped, and import tariffs were raised temporarily from 4 to 40 percent on Japanese bikes. This extra breathing space was something that the U.S. motorbike company desperately needed for its recovery.The combination of visiting a Japanese motorbike manufacturing plant and lobbying in Washington for import tariffs was a daring move on behalf of Harley's executives in their attempt to bring back profitability and growth to the company. Another important strategic move was the company's unique marketing and branding campaigns. Studies showed that about 75 % of Harley customers made repeat purchases, and executives quickly recognized a pattern that refocused the company's overall strategy. Simply put, they needed to find a way to appeal to the extraordinary loyalty of customers, which they found in creating a community that valued the experience of riding a Harley more than the product itself.The sponsorship of a "Harley Owners' Group" has been one of the most creative and innovative strategies that has helped create the experience of this product. Without realizing it, Harley executives had pioneered a new paradigm that would be increasingly embraced by other industries in their quest to increase profitability by converting their product into an experience. The company started to organize rallies to strengthen the relationship between its members, dealers, and employees, while also promoting the Harley experience to potential customers. The Harley Owners' Groups became immensely popular; it allowed motorcycle owners to feel as if they belonged to one big family. In 1987, there were 73,000 registered members, and Harley now boasts to have no less than 450,000 members.In 1983, the company launched a marketing campaign called SuperRide, which authorized over 600 dealerships to invite people to test-drive Harleys. Over 40,000 potential new customers accepted the invitation, and from then on, many customers were not just buying a motorcycle when they bought a Harley; instead, they were buying "the Harley Experience."Harley-Davidson offered its customers a free one-year membership to a local riding group, motorcycle publications, private receptions at motorcycle events, insurance, emergency roadside service, rental arrangements on vacation, and a host of other member benefits. Branding the experience, not just the product, has allowed the company to expand how it captures value, including a line of clothing, a parts and accessories business, and Harley-Davidson Visa card.If you were to scan the list of companies that delivered the greatest returns on investment during the 1990s, you would discover Harley-Davidson. Only a few companies have been successful in inventing entirely new business models, or profoundly reinventing existing ones. Harley-Davidson went from supplying motorcycles to antisocial raiders to selling a lifestyle to the aging bad boy wannabes caught in their midlife crises. Traditionally, Harley-Davidson bike owners came from the working and middle classes, but as quality and prices of the bad-boy-bikes rose, and with energetic marketing, the company soon attracted a different class of buyers-currently one third of Harley buyers are professionals or managers, and 60% are college graduates. The new customer segments of Harley are the Rolex Riders or the Rich Urban Bikers. Hell's Angels do not run in the same group anymore. Now there are groups of accountants, lawyers and doctors. Women also account for a significant portion of the new riders, and there are women-only riders clubs spreading all over the globe.The future looks bright for the U.S. motorbike company. According to The Economist, overall U.S. sales increased over 20% in 2000, and more than 650,000 new motorcycles were sold in the U.S. in the same year, up from 539,000 the year before. Bike buyers spent an estimated $5.45 billion on new bikes in 2000.Stay alert and get it early. The new branding paradigm is to sell a lifestyle, a personality and it is also about appealing to emotions of your customers. Increasingly, it will be more and more about creating an experience around the product. Brand managers and executives will need a new set of lenses. The rules have changed as well as the opportunities to maximize profitability and create value in the process. Nonetheless, the majority of companies continue to follow traditional ad campaigns and they seem to ignore the fact that the media has fragmented into hundreds of cable channels, thousands of magazine titles and millions of Internet pages.Consumers are no longer sitting ducks for commercials; they are looking for new experiences. Whether it is the bad-boy-aura of the Harley riding experience, the exquisite coffee experience in Starbucks caf

8Jan/100

Tribal Tattoo Designs – Why Are They So Popular?

Tribal Tattoo Designs - Why Are They So Popular?

Tribal tattoos have been practiced for thousands of years. Modern people still get them done for many reasons such as to belong to a modern 'tribe' even if they do it on a subconcious level.Getting tattooed was also seen as a rite of passage into adulthood. A belief goes that if a girl can't take the pain of tattooing, she is un-marriageable, because she will never be able to deal with the pain of child birth. If a boy can't deal with the pain he is considered to be a bad risk as a warrior, and could become isolated from the tribe.Some primitive tribes use tattooing as a rite of social status. The Maori, of New Zealand use tattooing primarily for this purpose. To the Maori, a person's Moko designs enhanced their prestige and show transition from one social status to another. At its highest level, Moko designs proclaimed the sacredness of chieftanship.The Hawaiians are prominent among people who have specific tattoo gods. In Hawaii, the images of the tattoo gods are kept in the temples of tattoo priests. Each tattoo session begins with a prayer to the tattoo gods that the operation might not cause death, that the wounds might heal soon, and that the designs might be handsome. Many modern American tattooist will tell you, "When you should get a tattoo, the tattoo god will tell you that it is time."In the 1970's, American tattooing discovered primitive, tribal tattoos. People wanted simple designs with meaning and they began copying designs, primarily from the islands of the South Pacific. In the past few decades, people of European stock began looking for tribal tattoos of their own origins and created a new form of tattoo commonly known as neo tribal tattoos.Unique Tattoo Pictures DesignsFREE Tattoo eZine

3Jan/100

The Symbolism Behind an Anchor Tattoo and Anchor Tattoo Design

The Symbolism Behind an Anchor Tattoo and Anchor Tattoo Design

Anchor tattoos were all the rage for sailors. It was often the symbol of a very experienced sailor. Anchor tattoo designs are one of the oldest types of tattoos. However with an interest in all things retro and chic these have come back into fashion. In fact in the tattoo field as a whole retro tattoo designs have been experiencing a resurgence. These retro tattoo designs have come back to life with new more vibrant tattoo colors, designs and placements on the body. This trend originated on the west coast mostly and has even become known as west coast tattoo style.Retro themes in tattoo designs are especially popular with the rockabilly group.So what is the symbolism behind the anchor tattoo design? While the earliest forms of an anchor being used as a symbol harkens all the way back to the early Christians. They would often use the anchor as a hidden symbol for the cross. This was often used to show that they were Christian while escaping persecution from the Greeks.The symbol much later became popular with sailors. This is a pretty obvious connection here being that sailor use anchors constantly in their work.The anchor tattoo design has become a symbol for stability and a strong foundation. It can also mean a boyfriend, girlfriend or significant other in someone's life. You see a man might get an anchor tattoo to show that his girlfriend is the stability in his life.These have become increasingly popular for women to get and they often place them just below their collar bone on the right of left side.So the anchor tattoo is a great tattoo with lots of symbolism and history behind it. If you are looking for something to remind you to stay grounded or want to symbolism a particularly stable or grounding relationship that you have then an anchor tattoo design might be something to look into.Chris has been running Design My Tattoos website for the last three months. He
likes helping people find the custom tattoo designs and where to get them done by professional tattoo artists.
Check out the site and post a job to get your own custom tattoo design. If you are a tattoo artist
and would like to earn some extra income go ahead and sign up as an artists and
make some money in your spare time. Check out this article on
the symbolism of anchor tattoos on the site.